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International Accreditation Center
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Institutional responsibility

A decision requires independence of judgement.

Impartiality is protected by considering relevant relationships and substantiating conclusions. The responsible parties and the conditions must be identified for each professional assessment.

Knowing the relationships.
Examining their influence.

A conflict may arise from a commercial, technical, employment, family or ownership relationship.

Assigning responsibilities requires knowing those relationships and weighing their effect on the work. The response may include reassigning an intervention, an additional review or excluding a participant.

Reporting a relevant relationship allows it to be addressed before it compromises the assessment or the decision. The information must be sufficient to examine the case and protect the people involved.

Assess, review and decide
carry their own responsibilities.

Each role contributes a different result to the file. The decision is based on the criteria of the scope and the available evidence.

Assessment

Examining capability

The assessment examines information relevant to a professional activity and draws conclusions against defined criteria.

Review

Examining the basis

The review considers the sufficiency of the information and the correspondence between the background and the technical conclusions.

Decision

Deciding the scope

The decision identifies what is decided and under what conditions. Responsibility for it remains separate from the assessment of the case.

The commercial relationship
accompanies the service.

A proposal and a contract define the work, the conditions and the resources of the service. The technical decision depends on the applicable criteria and on how the evidence is handled.

Participation in a network or in training has its own scope. A commercial representation does not acquire, through that relationship, the responsibility to assess or to decide.

Management system certification also requires examining the relationship between consultancy and certification of that same system. The activities and those responsible for them need effective boundaries.

Roles within the international network

A relevant concern
deserves to be examined.

State the activity, the relationship observed and its possible effect. Keep sensitive evidence for the appropriate channel.

The form records an inquiry and provides its reference. Confirmation that it has been saved is distinct from any admission, investigation and resolution that may follow.