Contact IAC
Reach the appropriate department for your inquiry. We aim to respond to all inquiries within 3 business days.
Office & Headquarters
International Accreditation Center, Inc.
1200 G Street NW, Suite 800
Washington, DC 20005
United States
Phone: +1 (202) 555-0147
Fax: +1 (202) 555-0148
Office hours:
Monday – Friday: 8:30 AM – 5:30 PM (Eastern Time)
Saturday – Sunday: Closed
Federal holidays: Closed
Department Contacts
General Inquiries
Website, directory, resources, and general information.
Applications & Accreditation
Application status, scope changes, assessment scheduling.
Complaints & Appeals
complaints@accreditationcenter.org
Formal complaints about accredited bodies or IAC processes.
Privacy & Data Protection
privacy@accreditationcenter.org
Data subject rights, privacy questions, consent management.
Contact form
For general inquiries, pre-application questions, or feedback. For formal complaints and appeals, please use the dedicated forms.
Response Times
| Inquiry Type | Target Response | Escalation |
|---|---|---|
| General inquiries | 3 business days | 5 business days |
| Application status | 2 business days | 3 business days |
| Formal complaints | 5 business days (acknowledgment) | 30 days (resolution) |
| Appeals | 5 business days (acknowledgment) | 45 days (decision) |
| Privacy / data rights | 5 business days | 30 days (compliance) |